We operate our shipping services Monday through Friday. Orders are usually processed and shipped within 1-3 business days from the time of placement.

Please note that carrier estimated delivery times do not include processing time. For more details on when your order will arrive, refer to the "When Will My Order Arrive?" section. If your order includes a pre-order item, please check the "Active Pre-Orders" section in our FAQ for updates.

Delivery times may vary depending on the carrier selected. For orders shipped within the U.S., you can typically expect delivery within 3-7 business days after the item has been shipped. Orders shipped outside the U.S. usually arrive within 7-10 business days after being shipped.

Hawaii: if you select USPS Ground, your order could take between 10-15 days to arrive. We suggest selecting USPS Priority when shipping to Hawaii.

Please Note: delivery times are estimated. The only shipping option with a guaranteed delivery are express shipping option. If the carrier you've chosen does not specify 'Express,' delivery times are not guaranteed and could be experience delays. This applies to carriers like USPS Priority.

Delivery times do not start until order has been shipped.

We ship worldwide, with a few exceptions. The list of countries we ship to may change periodically. To confirm whether your country is on the current shipping list, we recommend proceeding through the checkout process.

For our domestic customers in the US, we provide shipping options through USPS and FedEx. International customers are offered FedEx Economy for their shipping needs.

At the moment, we do not offer the option for signature-required delivery. However, you can leave a note during checkout, and we will make every effort to accommodate your request.

If you haven't received your order, we suggest checking with your neighbors and allowing a few extra days in case of a delayed delivery. If your order still doesn't arrive, please contact us at customercare@wartribegear.com

If any part of your order is missing or damaged, please reach out to us at customercare@wartribegear.com, and we will do our best to resolve the issue promptly.

If a package is returned undelivered and you request us to resend it, a new shipping fee will be applied. If we do not receive a response from you, your order will be cancelled, and you will be refunded the original amount minus the initial shipping cost.

International destinations require customs clearance, which may delay delivery. Customers are responsible for taxes and duties. Please contact for your local customs office taxes/duties questions.

Changes to orders, such as cancellations, address updates, or item modifications, must be requested immediately after an order is placed. Typically, changes can be made before your order ships, usually within 12-24 hours of placement. Once shipped, orders cannot be altered.

Cancellations may occur if our system flags your order as high risk for fraud. If your order is deemed too risky, it will be canceled, and you will be refunded.

If there is an issue with your order that has resulted in a hold or cancellation, please contact us at orders@wartribegear.com so we can look into the matter.

Our Virtual Changing Room is currently in the process of being rebuilt.

During that time, here are our recommended size guides:

Men Size Guide: Click Here
Women Size Guide: Click Here
Kid Size Guide: Click Here

Our Gis are pre-shrunk to minimize shrinkage. However, washing in hot water and tumble drying may still cause some shrinkage.

For best results, we recommend washing in cold water and air drying.

If you prefer maximum shrinkage, wash in hot water and tumble dry, but expect a potential shrinkage of approximately 1-3 cm.

The estimated shipping times for pre-orders are listed in the product description of the item you purchased. Please refer to the product page for the most accurate delivery information.

Keep in mind that shipping times are estimates and may change. For updates on shipping dates or changes, check the "Active Pre-Orders" section. We will only provide updates if there are delays in the shipping date.

Last updated: July 29th, 2024

• Men's Patriot Valor Gi: Estimated ship date: August 15th, 2024

If your order contains both pre-order items and in-stock items, all items will ship together at the estimated ship time provided for the pre-order item. If you need the in-stock items sooner, please email us at orders@wartribegear.com. We can arrange to split your order, but please note that an additional shipping fee may apply.

Size Change: Yes, you can request a size change. However, please note that pre-orders have a set quantity per size, so a change may not be possible if the size you need has already sold out.

Cancel Order: Yes, you can cancel your order, but please do so before the week of the estimated ship date. Some shipments may have an earlier ship date than expected, and we might already be packing your order by then.

Address Change: Yes, you can update your shipping address before your order ships.

For all order changes, please contact us at: orders@wartribegear.com

Route’s Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Package Protection can be added during checkout.

If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.  

Need to file a claim?  File here

Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes if the merchant has Automatic Issue Resolution enabled.  

In both cases, the Route Protection cost will not be refunded. 

Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.

My Order Was Marked As Delivered (Stolen)

• Claims will be reviewed no earlier than 5 calendar days and no later than 30 calendar days from when it was marked delivered. 
  
• Claims filed after the 30-day window cannot be processed, as they fall outside the allowable claim period.
  
• Please note, some order issues may require a police report to be filed.

Please Note: Claims must b

Order Stuck In Transit (Lost)

• For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.
  
• For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.

Order Arrived Damaged

• Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 30 calendar days from when it was marked delivered.

Need to file a claim? File here