Last updated: July 11th, 2025

Our Gi restock is currently in production. And will take 45-60 days to finish.

If you don’t see the style you’re looking for, it doesn’t mean we won’t restock it in the future. Feel free to contact us at customercare@wartribegear.com to check if we’ll be restocking a style at a later date.

Men’s Gis

• Darkwater Ultralight
• Patriot Resistance (in Black)
• Reaper
• Mind Game
• Competition V2
• Potential New Gi Release

Women’s Gis

• Darkwater Ultralight
• Spectrum Dark Turquoise
• Spectrum Maroon
• Artistic Liquid

*Restock will carry updated fit on Women's Pants

Kid’s Gis

• Spectrum Purple
• Spectrum Dark Turquoise
• Artistic Liquid
• Reaper
• Patriot Resistance

We operate our shipping services Monday through Friday. Orders are usually processed and shipped within 1-3 business days from the time of placement.

Please note that carrier estimated delivery times do not include processing time.

Delivery times may vary depending on the carrier selected. For orders shipped within the U.S., you can typically expect delivery within 3-7 business days after the item has been shipped. Orders shipped outside the U.S. usually arrive within 7-10 business days after being shipped.

Hawaii: if you select USPS Ground, your order could take between 10-15 days to arrive. We suggest selecting USPS Priority when shipping to Hawaii.

Please Note: delivery times are estimated. The only shipping option with a guaranteed delivery are express shipping option. If the carrier you've chosen is Ground or Standard, delivery times are not guaranteed and could experience delays or changed delivery dates.

Delivery times do not start until order has been shipped.

We ship worldwide, with a few exceptions. The list of countries we ship to may change periodically. To confirm whether your country is on the current shipping list, we recommend proceeding through the checkout process and seeing if you're country is available or you can email us.

As of January 10, 2025, we no longer ship to Brazil due to high import taxes, which have led to refused deliveries. We apologize for any inconvenience.

For our domestic customers, we use USPS and UPS. If Standard shipping is selected, your order will be shipped via a ground option.

International customers are offered FedEx Economy or UPS Worldwide.

We currently offer UPS 3-Day and 2-Day shipping. For same-day processing, orders must be placed by 10 AM (PST). Orders placed after this time will be processed the next business day.

If your order includes a pre-order item, it will not ship until the estimated ship date, even if 3-Day Shipping is selected.

At the moment, we do not offer the option for signature-required delivery. However, you can leave a note during checkout, and we will make every effort to accommodate your request.

Free shipping is available for domestic orders with a minimum purchase of $150. Orders that have free shipping will be shipped via a ground option.

Orders shipping to Alaska and Hawaii are not eligible for free shipping; however, a discounted shipping rate is available.

If a free shipping coupon is applied, you may see various shipping options at checkout. However, regardless of the option selected, the order will be shipped using standard ground shipping. This allows us to honor the free shipping promotion efficiently.

Changes to orders, such as cancellations, address updates, or item modifications, must be requested immediately after an order is placed. Typically, changes can be made before your order ships, usually within 12-24 hours of placement. Once shipped, orders cannot be altered.

Contact us at orders@wartribegear.com, for any change requests

Cancellations may occur if our system flags your order as high risk for fraud. If your order is deemed too risky, it will be canceled, and you will be refunded.

The only time an order is placed on hold is if it contains a pre-order item, in which case the entire order is held until the ship date.

If you believe your order was placed on hold or canceled by mistake, feel free to contact us.

FOR ROUTE INSURED PACKAGES

If you purchased insurance and didn’t receive your order, you can file a claim to have it reshipped or refunded. See Route Package Protection section below for more details.

FOR UNINSURED PACKAGES

If you did not purchase Route Package Insurance, a replacement or refund will most likely not be possible, as the package was not insured. We recommend checking with household members or neighbors to see if they may have picked it up.

If your order was delivered via UPS, a delivery photo is usually provided. This may help identify where the package was left and can help when opening a claim with UPS if it was delivered to the wrong address.

Without insurance, we must rely on the carrier’s resolution process. If the carrier denies the claim or cannot retrieve the package, we may not be able to issue a refund.

If you'd like to confirm the shipping address your order was sent to, feel free to contact us at orders@wartribegear.com.

If any part of your order is missing or damaged, please reach out to us at orders@wartribegear.com, and we will do our best to resolve the issue promptly.

The most common reason a package is returned to us is an incorrect or incomplete shipping address (e.g., a missing apartment number). If your package is returned due to an address error, the customer will be responsible for the cost of reshipping.

We ship to most countries worldwide. Some countries may be excluded due to a high volume of fraudulent orders or because excessive import taxes lead to package rejections, resulting in return shipping costs for War Tribe.

Additionally, as we’ve transitioned to a new platform, some countries may not yet be listed, but we may still be able to ship there. If you don’t see your country in the dropdown menu, contact us at customercare@wartribegear.com to confirm availability.

Shipping costs do not include duties or taxes. Customers are responsible for any applicable taxes and duties.

Due to ongoing global trade changes, additional tariffs may apply in some countries.

For example, Canada has recently implemented a 25% surtax on certain U.S.-origin goods, which may apply to products like apparel and sports equipment.

For questions regarding these fees, please contact your local customs office.

Important Notice: If a package is rejected by the customer or returned due to an incorrect shipping address, the original shipping cost will not be refunded, as we incur additional expenses for return shipping.

While international sales are not final, customers are responsible for any return shipping costs. Additionally, any shipping costs for new orders will also be the responsibility of the customer.

Our Virtual Changing Room is currently in the process of being rebuilt.

During that time, here are our recommended size guides:

Men Size Guide: Click Here
Women Size Guide: Click Here
Kid Size Guide: Click Here

Men's Virtual Changing Room: CLICK HERE
Women's Virtual Changing Room: CLICK HERE
Kid's Virtual Changing Room: CLICK HERE

Unfortunately, we do not offer custom mixed sizing or exchanges for for different jacket and pant sizes. Men's Gis are sold as a set only.

For Women's Gis, we offer pre-made mixed sizes, which are labeled as “W0/W1,” meaning a W0 jacket paired with W1 pants.

Our Gis are pre-shrunk to minimize shrinkage. However, washing in hot water and tumble drying may still cause some shrinkage.

For best results, we recommend washing in cold water and air drying.

If you prefer maximum shrinkage, wash in hot water and tumble dry, but expect a potential shrinkage of approximately 1-3 cm.

Route’s Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Package Protection can be added during checkout.

Route’s Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Package Protection can be added during checkout.

If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.  

Need to file a claim?  File here

Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes if the merchant has Automatic Issue Resolution enabled.  

In both cases, the Route Protection cost will not be refunded. 

Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Shipping Protection.

My Order Was Marked As Delivered (Stolen)

• Claims will be reviewed no earlier than 5 calendar days and no later than 30 calendar days from when it was marked delivered. 
  
• Claims filed after the 30-day window cannot be processed, as they fall outside the allowable claim period.
  
• Please note, some order issues may require a police report to be filed.

Please Note: Claims must b

Order Stuck In Transit (Lost)

• For domestic orders, claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.
  
• For international orders, claims will be reviewed no earlier than 20 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date.

Order Arrived Damaged

• Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 30 calendar days from when it was marked delivered.

Need to file a claim? File here