Exchanges can take 5-7 business days to process and new item to be shipped out.
Full Gis must be exchanged for the size needed. We do not exchange a single jacket and/or pants.
We currently only allow you to change the size of your item, not the style. If you are wanting to change to another style you will need to return for a refund and place a new order through our site.
Please check the “Guideline for Accepting Items” to confirm your item fits our exchange requirements.
Exchanges on pre-order items are dependent on what is available. We try our best to keep inventory in stock in order to fulfill exchanges, but due to the limited numbers and the high demand of War Tribe products sometimes exchanges are not available and the customer will be provided an alternative choice. If you need to exchange an item that you purchased while on pre-order and would like to check if this option is available please contact us at firstname.lastname@example.org.
If you decide to return your purchase for a refund please check the “Guideline for Accepting Items” to confirm your item fit our return requirements.